Let me start by saying without differentiation you have no brand and no business! For all the bankers, who have taken the leap and decided to turn their passion in to thriving business.
As per Gartner, digital banking demands new technologies. For bank - of the future - that is willing to grow digitally, will have to look for innovative ways of doing business
The banks of future will heavily be dependent on the relationship as it is predicted that in urban centers, every customer is expected to have more than one
The good old alternate channels are now back the in digital model. In older model, alternate channels were complementing to conventional banking but as a new norm it is other way round.
Digital is at the core of innovation across entire retail business segment. Almost all retail businesses today, irrespective of any industry, are being driven by digital power.